Helper Guide
“You could learn how to find a job and your right here! “
Helper manual (Helper)
Must-Know Information
Frequently Asked Questions
A lot of helpers can connect to a potential employer on Helperfamily.com within one month after they publish their profile. Here’re tips for fast connection to Employers –
First of all, a good helper profile is the key for fast connection to Employers. Please be patient to fill out your profile now!
Read more: How to add new Helper Profile
Read more: What makes a Great Helper Profile
Secondly, helpers who are finishing a contract in HK and have similar prior experience to the required duties (e.g. took care of infants) found it faster to be chosen by an employer. Remember to update your experiences!
Meanwhile, good interview skill is also essential for a good job. Please do not hesitate to take a look at the list of Interview questions. We also highly recommend you to attach a reference letter from your previous employers. It will be even better if you can allow your potential employer to talk to your previous employer to learn more about your working style.
Read more: Interview Questions for Employers
All helpers can register an account and upload their profile to be listed on Helperfamily.com. It’s free of charge.
Make sure to fill in your contact information e.g. phone, email, whatsapp, facebook and etc. There are thousands of employers browsing on helperfamily.com everyday to find available helpers. They will contact you directly for an interview if they’re interested in your profile.
Read more: How to add new helper profile
Read more: Hong Kong Visa Application Procedure for Filipino Domestic Helpers
Please contact us at Help Center if you need further help.
It’s free of charge to upload your profile.
Helperfamily.com is one of the largest platforms for Employers and Helpers in Hong Kong. Upload your profile now!
Read more: How to add new helper profile
Read more: What makes a great helper profile
Please contact us at Help Center if you need further help.
To add your profile, you will need to register an account on Helperfamily.com. You will need to have a valid email to receive a verification link in order to activate your account.
After account registration & verification, you can go to the User Dashboard to upload your profile. Once you click “Submit”, your profile will be listed on Helperfamily.com. You can always go back to your User Dashboard to edit/ update your profile. Please be patient filling out your information. On average, it takes 20 minutes per helper to fill out the profile! The more information that you provide, the easier your profile will be seen by an employer.
Read more: How to add new helper profile
Please contact us at Help Center if you need further help.
Make sure to include your contact information e.g. phone, email, whatsapp, facebook & etc when you fill out your profile information. This contact information will be shown on your listing.
There are thousands of employers browsing on helperfamily.com everyday to find available helpers. They will contact you directly for an interview if they’re interested in your profile.
Read more: How add new helper profile
Please contact us at Help Center if you need further help.
If you successfully connect to an employer by yourself, you’re entering the “Direct Hire” procedure. There are Agencies who will assist you and your employer for the visa application process, also known as the “Direct Hire” service for Filipino and Indonesian helpers. Helperfamily.com does not process your Visa Application. If you need help connect to a reliable agency, please contact us at Help Center.
If you’re Filipino and finishing a contract in Hong Kong, your employer can also choose to proceed with the Direct Hire application by him/herself. You will need to assist your Employer and visit the Immigration Center yourself.
Read more: Hong Kong Visa Application Procedure for Filipino Domestic Helpers
Please contact us at Help Center if you need further help.
Steps to upload video in Helper Profile
Hi helpers, this simple guideline is helping you upload [...]
Do helpers need to go through training in the Philippines before working in Hong Kong?
Do helpers need to go through training in the [...]
How much should helper budget to work in Hong Kong?
First of all, please read our article “Who pays what? [...]
How to Avoid Unethical Agency and unreasonable Agency Fees?
How to Avoid Unethical Agency and unreasonable Agency Fees?The information [...]
Who pays what? What fees should helpers pay to work in HK?
If this is your first time working in Hong [...]
Steps to Upload Helper Profile
Hi helpers, this simple guideline is helping you build [...]